Cloud-based payroll software and online payroll services, compared
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Cloud-based payroll services that file your taxes cost $29 to $203 a month plus $5 to $22 per person paid, according to the providers' pricing pages checked October 16, 2026 (the $29 is SurePayroll, whose page also says it starts at $39). Patriot Software and Gusto score highest in our ratings at 69 out of 100, then OnPay at 67.
For 15 employees that is $112 a month on Patriot Full Service and $139 on Gusto Simple or OnPay.
Cloud-based payroll software is payroll that runs in a web browser or app: it calculates pay, pays staff by direct deposit, and deposits and files payroll taxes, with employees logging in for pay stubs and tax forms.
On this page
What cloud payroll software does
- Highest scores
- Patriot, Gusto 69out of 100, Oct 2026
- Lowest clear base
- $35 + $6Square; SurePayroll shows $29 or $39
- 10 employees
- $87 to $153cheapest plan per provider, Patriot to QuickBooks
- Quote only
- 7 providersADP, Paychex, Rippling and 4 HCM suites
Online payroll moves the whole job into a website and an app. A full-service plan does five things:
- Works out gross pay, tax withholding, deductions and net pay each pay run.
- Pays employees by direct deposit and contractors by transfer.
- Deposits federal and state payroll taxes and files the returns, including Form 941 each quarter and W-2s at year end.
- Gives staff a login for pay stubs and tax forms.
- Connects to time tracking and accounting so hours and journal entries flow without retyping.
What it usually does not do: open your state tax accounts (Gusto is the only provider in our research that registers them for you), decide whether a worker is an employee or a contractor, or cover penalties caused by data you entered. Cheaper "software only" plans like Patriot Basic do the math but leave filing to you; see free payroll software and what it leaves out.
Online payroll services scored
Every provider below runs in the browser. They are ordered by our score, which weighs price and cost for 10 employees (25 points), tax filing and guarantee (20), features (20), exit terms (15), support (10) and complaints (10). See how the payroll scores are built and the full breakdown on best payroll software, ranked.
| Provider | Score | Published price per month | More than one state | Records after you cancel |
|---|---|---|---|---|
| Patriot Software | 69 | $37 + $5 per worker (Full Service); $17 + $4 if you file | $12/mo per extra state | Download reports, 941s, W-2s; workers keep lifetime access |
| Gusto | 69 | $49 + $6 (Simple) to $180 + $22 (Premium) | Plus and Premium; registers new states for a fee | Admin read-only, no end date stated; employees limited lifetime access |
| OnPay | 67 | $49 + $6 per worker | Included | No clause published |
| Wave Payroll | 64 | $40 + $6 per employee + $6 per contractor | All 50 states at the same price; multi-state use not described | Ends at the end of the month you cancel |
| SurePayroll | 56 | $29 or $39 (page shows both) + $7 per worker | $9.99/mo | Not stated |
| Square Payroll | 55 | $35 + $6 per person; contractors $6 with no base | Not published | Not published |
| QuickBooks Payroll | 52 | $88 + $6.50 (with Simple Start accounting) to $203 + $10 | $12/mo per extra state | Payroll data for one year; W-2s need an active subscription |
| Justworks Payroll | 42 | $50 + $8 per employee | Listed, plan detail not published | Not published |
| ADP RUN | 32 | Quote only (estimate $79 + $4, Tech.co, Jan 2026) | Stated | ADP "may keep" reports "for a period of time" |
| Paychex | 25 | Quote only | Stated | Not published |
| Rippling | 21 | Quote only; "start at $8 per employee per month" plus a base fee | Mentioned without plan detail | Not published |
| Paycom | 12 | Quote only | Not stated on pricing page | Not published |
| Paylocity | 12 | Quote only | Multi-state page exists | Not published |
| isolved | 10 | Quote only | Not stated | Not published |
| Paycor | 10 | Quote only | Not stated | Not published |
Scores: HRPricing payroll scores (Oct 17, 2026). Prices, multi-state terms and record access from each provider's pricing, terms and help pages, checked Oct 16, 2026.
What online payroll costs
Online payroll prices follow one formula: monthly base + per-person fee x headcount. Here it is for a small, a mid-size and a larger team.
| Plan (score) | Formula | 3 people | 15 people | 40 people | Note |
|---|---|---|---|---|---|
| Patriot Full Service (69) | $37 + $5 x n | $52 | $112 | $237 | Lowest published total at all three sizes, unless SurePayroll's $29 base applies ($50 at 3 people). |
| Gusto Simple (69) | $49 + $6 x n | $67 | $139 | $289 | One state only. |
| Gusto Plus (69) | $80 + $12 x n | $116 | $260 | $560 | Multi-state and time tracking. |
| OnPay (67) | $49 + $6 x n | $67 | $139 | $289 | Multi-state included. |
| Wave Payroll (64) | $40 + $6 x n | $58 | $130 | $280 | Contractors $6 each extra. |
| SurePayroll (56) | $39 + $7 x n | $60 | $144 | $319 | At the $39 base; $10 less at $29. |
| Square Payroll (55) | $35 + $6 x n | $53 | $125 | $275 | Lowest base fee; cheapest for one person ($41). |
| QuickBooks Payroll + Simple Start (52) | $88 + $6.50 x n | $107.50 | $185.50 | $348 | Includes accounting software. |
| Justworks Payroll (42) | $50 + $8 x n | $74 | $170 | $370 | No setup fee. |
| ADP RUN Essential (32), estimate | $79 + $4 x n | $91 | $139 | $239 | Third-party estimate (Tech.co, Jan 7, 2026); not an ADP price. |
Math: base + per-person fee x people paid. Published list prices, checked Oct 16, 2026, promotions excluded. Add-ons, extra states and year-end fees not included.
Square has the lowest clear base fee, so it is cheapest for one person ($41, against $42 on Patriot). From three people up, Patriot's $5 per-person fee wins, and the gap widens with every hire. Gusto Plus doubles the per-person fee for multi-state and time tracking, so at 40 people it costs almost twice as much as Gusto Simple ($560 vs $289). Hidden fees (year-end forms, extra states, same-day pay, exit filings) are listed on payroll costs and fees.
Online payroll vs desktop software vs a payroll bureau
- Online payroll (everything on this page): monthly fee, updates and tax tables handled for you, staff log in to get stubs and W-2s.
- Desktop payroll: QuickBooks Desktop users report being pushed to subscriptions; one 2021 Desktop user described about $1,000 a year plus payroll plus $8 per employee per month (QuickBooks Community). See QuickBooks Payroll pricing for the current online plans.
- A payroll bureau or reseller: isolved is often sold through local "Network Partners", so price and terms depend on the reseller. ADP RUN and Paychex sell with an assigned rep and quote privately; compare their estimates on ADP pricing and Paychex pricing.
- A PEO: runs payroll as a co-employer and adds benefits. ADP's own guide gives an industry range of 2% to 12% of payroll or about $40 to $160 per employee per month. See PEO vs payroll service.
Payroll management systems, HRIS and time tools
Many searches for a "payroll management system" or "human resource information system" are really asking whether one product can handle payroll, HR records, time and leave. Two routes exist:
- Payroll first, with add-ons. Cheap and priced in public. Add only the modules you use.
- An HCM suite. Payroll, HR, time, benefits and recruiting in one database (Paycom, Paylocity, Paycor, isolved, Rippling). All are quote only and score 10 to 21 here, mostly because nothing about price or exit terms is published. Paylocity estimates from OutSail (July 2026) run $18 to $22 per employee per month for core payroll and HR, with implementation at 10% to 20% of first-year spend.
| Provider | Time tracking | HR tools |
|---|---|---|
| Gusto | Included on Plus ($80 + $12) | HR and compliance tools on Premium ($180 + $22) |
| OnPay | $15/mo + $4 per worker alone; HR + Time Tracking $21 + $4 | HR $15 + $2 per worker; Bundled HR $71 + $1 |
| Patriot | Time and Attendance $6/mo + $2 per employee | HR add-on $6/mo + $2 per employee |
| Justworks | $8 per employee | Moves up to PEO plans at $79 or $124 per employee |
| Homebase | Scheduling and time clock: Basic $0 (1 location, up to 10 employees), Essentials $30, Plus $70, All-in-One $120 per location | Payroll $49 + $6 per employee |
| Rippling, Paycom, Paylocity, Paycor, isolved | Sold as modules | Quote only |
Sources: Gusto, OnPay, Patriot, Justworks and Homebase pricing pages; Rippling, Paycom, Paylocity, Paycor and isolved sites. Checked Oct 16, 2026.
For more on the suite route, see HR and payroll software, HRIS software and HCM software. For hourly teams, time tracking software covers clock-in apps.
Before you move payroll online
- Pick a start date. Starting at a quarter or year boundary is simplest. Mid-year, the new provider needs your prior payroll totals, and someone must file the old quarter's state wage reports. One employer on Hacker News (August 2026) said missed reports after a switch sent their unemployment rate "from 0.8% to 12.75%".
- Check funding timing. Online providers debit your bank before payday. A Gusto reviewer (Trustpilot, September 27, 2026) had payroll blocked for insufficient funds after the deadline. Gusto Simple sells next-day pay at $15/mo + $3 per person.
- Confirm every state. If anyone works in another state, open that state's withholding and unemployment accounts before the first payroll there. Check its 2026 unemployment tax rate and wage base.
- Read the tax guarantee and its notice deadline. Gusto requires notice 30 days before the agency's response date; QuickBooks Elite requires the notice within 15 days of its date.
- Know how you leave. Wave cuts payroll data access at the end of the month you cancel. QuickBooks keeps data one year. Patriot keeps downloads open and gives workers lifetime access.
Support: who you can reach and when
| Provider | Channels | Hours |
|---|---|---|
| Gusto | Chat, email, callback phone | Mon to Fri 5am to 5pm PT; weekend chat 5am to 3pm PT |
| SurePayroll | Phone, chat | Mon to Fri 8am to 7pm CT; after-hours calls returned next business day |
| Homebase payroll | Live support, AI chat, phone | 7am to 7pm CT |
| ADP RUN | Phone, chat | "24/7 support" claimed on product page; hours by channel not published |
| Patriot, OnPay, Justworks | Phone, chat, email | Not published |
| Wave | Weekday chat, email; no phone found | Not published |
| Square | Phone | Not published |
| Rippling | Help Center, HR Help Desk | Not published; Capterra reviewers say only admins reach live support |
Sources: provider support and contact pages, Capterra Rippling reviews, checked Oct 16, 2026.
Support is the most common complaint across payroll, PEO and EOR reviews in our research: removed phone lines, chatbots, and tickets open for months. If you will need a person on payday, pick a provider that publishes its hours.
Which online payroll fits
- Lowest cost as you grow: Patriot Full Service (69), $112 a month for 15 people.
- New states and weekend help: Gusto (69), the only one that registers state accounts for you.
- Several states at one flat price: OnPay (67).
- Books and payroll in one place: Wave (64) if you use Wave accounting, QuickBooks (52) if you use QuickBooks Online.
- Square POS shops and contractor-heavy teams: Square (55).
- One to five people: see payroll for very small teams.
Bottom line: every provider on this page runs online, so the choice comes down to price at your headcount, how many states you pay in, and what the provider promises in writing about tax errors and leaving. Patriot and Gusto score highest (69/100); low-cost full-service plans include Square ($35 + $6) and Patriot ($37 + $5), per pricing pages checked October 16, 2026.
Frequently asked questions
What is cloud-based payroll software?
How much do online payroll services cost?
What is the best online payroll service for small business?
Do online payroll services register my state tax accounts?
Can I still get W-2s if I cancel online payroll?
Do I need an HRIS or just payroll software?
Sources (35)
- Patriot Software: Patriot payroll pricing (checked Oct 16, 2026)
- Patriot Software: Cancel Patriot software and access records (checked Oct 16, 2026)
- Gusto: Gusto pricing page (checked Oct 16, 2026)
- Gusto: Let Gusto help you with state tax registration (checked Oct 16, 2026)
- Gusto: Gusto payroll terms (tax penalty section) (checked Oct 16, 2026)
- Gusto: Cancel your company's Gusto account (checked Oct 16, 2026)
- OnPay: OnPay pricing page (checked Oct 16, 2026)
- Wave: Wave Payroll pricing (checked Oct 16, 2026)
- Wave: Cancel Wave Payroll (checked Oct 16, 2026)
- SurePayroll: SurePayroll pricing (checked Oct 16, 2026)
- Square: Square Payroll pricing (checked Oct 16, 2026)
- Intuit: QuickBooks Payroll (Workforce) pricing (checked Oct 16, 2026)
- Intuit: QuickBooks Tax Penalty Protection (checked Oct 16, 2026)
- Intuit: Cancel your QuickBooks Payroll subscription (checked Oct 16, 2026)
- Intuit: QuickBooks Payroll disclosures (checked Oct 16, 2026)
- Justworks: Justworks pricing (checked Oct 16, 2026)
- Homebase: Homebase pricing (checked Oct 16, 2026)
- ADP: RUN Powered by ADP product page (checked Oct 16, 2026)
- ADP: RUN Powered by ADP terms of service (effective Feb 12, 2026) (checked Oct 16, 2026)
- Tech.co: ADP pricing guide (third-party estimate, updated Jan 7, 2026) (checked Oct 16, 2026)
- ADP: PEO: what is the cost of a PEO? (updated Jul 14, 2026) (checked Oct 16, 2026)
- Paychex: Small business payroll page and promotion footnote (checked Oct 16, 2026)
- Rippling: Rippling pricing page (checked Oct 16, 2026)
- Paycom: Paycom pricing page (checked Oct 16, 2026)
- Paylocity: Paylocity pricing page (checked Oct 16, 2026)
- OutSail: How much does Paylocity cost in 2026 (Jul 24, 2026) (checked Oct 16, 2026)
- Paycor: Paycor pricing page (checked Oct 16, 2026)
- Trustpilot: Gusto reviews (seen Oct 16, 2026)
- Capterra: Rippling reviews, page 6 (seen Oct 16, 2026)
- Hacker News: Comment on SUTA rate after switching payroll (Aug 17, 2026) (seen Oct 16, 2026)
- QuickBooks Community: Abrupt cost increases thread (seen Oct 16, 2026)
- Gusto: Contact Gusto Support (hours) (checked Oct 16, 2026)
- SurePayroll: Contact SurePayroll (checked Oct 16, 2026)
- Homebase: Homebase payroll (checked Oct 16, 2026)
- isolved: isolved HCM (checked Oct 16, 2026)
This page is general information, not tax, legal or accounting advice. Rules and rates change, so check the official source linked above before you file or sign a contract. Read our disclaimer.